4-month wait for maid

WHERE is my maid?FAUZIAH, of Subang Jaya, has been waiting for four months after paying a maid agency RM6,000 in February.

“I was promised a new maid by March, before my maid returns to Indonesia when her work permit expires,” she says.After waiting for two months, FAUZIAH felt something was amiss as there was no feedback from the agency.

FAUZIAH claims the agenT cooked up excuses each time she asked for an explanation for the delay.“The agent said the maid was not well so they had to look for a new one. “Why can’t they just send me a new maid as a replacement?”

THE owner of Agensi Pekerjaan Baduri Sdn Bhd, who declined to be identified, denies the agency is making excuses to justify the delay.“We hope FAUZIAH can be patient because my agency has to go through numerous procedures and it's time-consuming.“We will do our best to bring the maid in by this month.”